When will you be opening?
Our plan is to open in Winter 2022. ✨ Sign up for our email newsletter to get details on our opening date and behind-the-scenes updates as we build Wauwatosa's first play cafe.
Where are you located?
We are located in Wauwatosa, Wisconsin in the heart of East Tosa at 6505 W. North Ave. Right next to Crafty Cow and across the street from Wauwatiki. Read more about our location here!
Are you hiring?
Yes! We won't be opening to the public until Fall 2022. But in the mean time, we're looking to build our team. Employment won't begin until mid September 2022. If you're interested in working at The Little Village Play Cafe, please complete this form.
PLANNING YOUR VISIT
What are your Open Play hours?
How much does Open Play cost?
Open Play Sessions are three hours long and cost $16 per child.
If you're booking for mulitple children / siblings the cost per child reduces by $1 when you use coupon code SIBLINGS at the checkout.
You can save money when you purchase open play passes in packages. More details on that here.
There is no fee for infants 3 months and under. Parents and carers also do not have a fee.
Is parking available?
We have a few parking spaces on the east side of the building. Additionally, there is ample + free street parking along the side streets and North Avenue.
What is your capacity?
We're still getting a feel for the space. To kick things off, our capacity is 20 children at a time for open play. We also have a community room that may be used simultaneously for classes and events. As we get comfy in our space and get more feedback from guests, we may increase or decrease the capacity.
What kind of footware is required?
Socks please! If you have socks with grips on the bottom, even better. Shoes must be left in cubbies at the front entrance. This helps us keep our space clean and safe, especially for our littlest guests who crawl and scoot around. If you forget your socks, no problemo. We've got extras available for purchase.
Do you offer child care?
Good question. No, we do not offer child care. Our staff will help facilitate play and engage with your children. However, it is the caretakers responsibility to be supervising their child's safety at all times.
Can guests without children visit?
Guests without children are welcome to purchase a drink to-go or shop our retail section for a gift. However, The LIttle Village Play Cafe is a safe space designated children and their caretakers. Because of this, only guests with children can access the play space. We reserve the right to kindly ask anyone to leave.
Do you accomodate children with special needs?
Of course! If there's anything we can do to make your experience more enjoyable, please email firstname.lastname@example.org.
SCHEDULING & CANCELLATIONS
Are walk-ins allowed?
Yep! We encourage guests to register for open play online or over the phone ahead of time. However, we will always reserve space for walk-ins. We'll place a sign on the door when we're at capacity.
What is your cancellation policy?
Cancellations are fully refundable as long as they are made 12 hours in advance. If you need help cancelling a reservation we are happy to help. Please give us a call or email email@example.com.
FOOD & DRINK
Can I bring my own food?
No outside food or drinks may be brought into the play space or cafe. This allows us to maintain a nut-free facility, so that we can keep our friends with allergies safe. Water bottles are allowed.
Where can we eat and drink?
We ask that all food be kept in the cafe seating area. This will help keep our play space clean and safe for all of our guests.
Parents, your welcome to carry your drinks into the play space so that you can sip and play at the same time. We just ask that you set your drinks down on one of our floating shelves/ledges. These are strategically placed highly on the walls, away from little fingers.
GIFT CARDS & PASS PACKS
Can I purchase a gift card?
You sure can! Little Village Play Cafe gift cards are the perfect experiential gift for littles in your life. Gift cards can be purchased on our website or in person at The Little Village Play Cafe.
Can I purchase Play Passes in Bulk?
How do I redeem my gift card?
When you purchase your gift card, you'll receive an email with a unique gift card code. You can use this code online to schedule open play sessions or in person towards the purchase of retail or cafe items. If you have any trouble, feel free to reach out to us over the phone. We're always happy to help.
How do I redeem my Pass Pack?
When you purchase your Pass Pack, you'll receive an email with a unique Pass Pack code. You can use this code online or in person to schedule open play sessions. If you have any trouble, feel free to reach out to us over the phone. We're always happy to help.
health & cleaning policies
What are your cleaning policies?
Between each 3-hour open play session, our staff works hard to clean and disinfect the entire space.
Do you have a hand-washing policy?
Yes we do. We ask that all guests (children and caretakers) wash or sanitize their hands before entering the play space. Handsanitizer is available at the front entry when you check in. You can also wash your hands in either of our bathrooms.
What is your sickness policy?
Keeping our guests healthy is a top priority. Children and adults will be turned away if they show signs of sickness (fever, cough, runny nose, etc.)
We get it, kiddos get colds and bugs. Please do your part and stay home if you're not feeling well. You'll always receive a full refund when you cancel or reschedule 12 hours in advance. If it's within 12 hours of your reservation, give us a call and we'll do our best to cancel or reschedule your open-play session at no cost.
Parties & Rentals
Do you offer party rentals?
We sure do! You can learn more about our party rentals and book your event here.
Can I bring a birthday cake to Open Play?
How much does a Party Rental cost?
Private Party Rentals cost $370. You can learn more and book your private rental here.
Can parents go on the climber?
You sure can! The climber is commercial-graded and designed for parents and children.
Is breastfeeding allowed?
Of course! The Little Village Play Cafe is a breastfeeding friendly facility. Additionally, we have a mother's room available if you're looking for a quiet space to feed or soothe your little one.
What is your diaper changing policy?
Please use the bathroom or mother's room to change any diapers. We've got extra supplies on hand, so if you run out of wipes, diapers, cream, etc. just ask and a member of our staff will be able to help. ❤️ For the sanitation of our other guests, please do not change diapers in the open play space.
Can't find what you're looking for?
No worries. We've got you! Please email us at firstname.lastname@example.org
We will get back to you as soon as possible.